Privacy Policy:

This privacy policy describes how Ghanshyam Enterprise (“we”, “us” or “our”) collects, uses, and shares your personal information when you visit our website, www.ghanshyamenterprise.com, or use our services.

Information We Collect:

We collect the following personal information from you:

  • Contact Information: Name, address, email address, phone number.
  • Order Information: Products purchased, payment information, shipping details.
  • Website Usage Information: Browsing history, IP address, device information.

How We Use Your Information:

We use your information for the following purposes:

  • To process your orders and deliver your purchases.
  • To send you marketing emails and communications about our products and services, including Whatsapp marketing messages. (Note: You may need to obtain explicit consent from users before sending them marketing messages via Whatsapp).
  • To improve our website and services.
  • To personalize your experience on our website.
  • To comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with third-party service providers who help us operate our website and provide our services, such as shipping companies, payment processors, and marketing partners. We will only share information that is necessary for them to provide their services.

Security:

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.

Your Choices:

You have the following choices regarding your personal information:

  • You can opt out of marketing emails by clicking the unsubscribe link in any email we send you.
  • You can request to access, update, or delete your personal information by contacting us at ghanshyamenterprise01@gmail.com

Refund Policy:

Returns and Exchanges:

You may return or exchange any item within 10 days of purchase. Items must be returned in their original condition with all tags attached.

Refunds:

We offer full refunds for any item that is returned or exchanged within the 10-day timeframe. We also offer partial refunds for items that are damaged or defective.

Return Shipping:

Ghanshyam Enterprise will cover the cost of return shipping for any item that is returned or exchanged within the 10-day timeframe.

Initiating a Return or Exchange:

To initiate a return or exchange, please email us at ghanshyamenterprise01@gmail.com

Damaged or Defective Items:

If you receive an item that is damaged or defective, please contact us immediately at ghanshyamenterprise01@gmail.com. We will arrange for a replacement or refund.

Delivery Time Period:

All items will be delivered within 1-5 days.

Additional Information:

This privacy policy and refund policy are subject to change at any time. We will notify you of any changes by posting the updated policy on our website, www.ghanshyamenterprise.com