Authorized Distributor of Supreme Furniture (https://supremefurniture.co.in/)
This privacy policy describes how Ghanshyam Enterprise (“we”, “us” or “our”) collects, uses, and shares your personal information when you visit our website, www.ghanshyamenterprise.com, or use our services.
Information We Collect:
We collect the following personal information from you:
- Contact Information: Name, address, email address, phone number.
- Order Information: Products purchased, payment information, shipping details. This may include information about Supreme Furniture products, such as model numbers and serial numbers.
- Website Usage Information: Browsing history, IP address, and device information.
How We Use Your Information:
We use your information for the following purposes:
- To process your orders and deliver your purchases, including processing orders for Supreme Furniture products.
- To send you marketing emails and communications about our products and services, including WhatsApp marketing messages. (Note: You may need to obtain explicit consent from users before sending them marketing messages via Whatsapp).
- To improve our website and services.
- To personalize your experience on our website.
- To comply with legal and regulatory requirements.
- To share your information with Supreme Furniture when necessary to fulfill your orders or provide customer service related to their products.
- To comply with any warranties or guarantees offered by Supreme Furniture.
Sharing Your Information:
We may share your information with third-party service providers who help us operate our website and provide our services, such as shipping companies, payment processors, and marketing partners. We will only share information that is necessary for them to provide their services. We may also share your information with Supreme Furniture, but only for the purposes described above.
Security:
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information. We implement security measures to protect your information, including information related to your purchases of Supreme Furniture products.
Your Choices:
You have the following choices regarding your personal information:
- You can opt out of marketing emails by clicking the unsubscribe link in any email we send you.
- You can request to access, update, or delete your personal information by contacting us at ghanshyamenterprise01@gmail.com
Refund Policy:
Returns and Exchanges:
You may return or exchange any item within 10 days of purchase. Items must be returned in their original condition with all tags attached. Please note that Supreme Furniture’s return and exchange policies may apply to some products. We will provide you with specific information about the applicable policies at the time of purchase.
Refunds:
We offer full refunds for any item returned or exchanged within 10 days. We also offer partial refunds for items that are damaged or defective. Refunds for Supreme Furniture products may be processed directly by Supreme Furniture. We will provide you with specific information about the refund process at the time of purchase.
Return Shipping:
Ghanshyam Enterprise will cover the cost of return shipping for any returned or exchanged item within the 10-day timeframe.
Initiating a Return or Exchange:
To initiate a return or exchange, please email us at ghanshyamenterprise01@gmail.com
Damaged or Defective Items:
If you receive a damaged or defective item, please contact both Ghanshyam Enterprise and Supreme Furniture for assistance.
Delivery Time Period:
All items will be delivered within 1-5 days.
Additional Information:
This privacy policy and refund policy are subject to change at any time. We will notify you of any changes by posting the updated policy on our website, www.ghanshyamenterprise.com.
You can also find the privacy policy of Supreme Furniture here: https://supremefurniture.co.in/pages/privacy-policy & return policy of Supreme Furniture: https://supremefurniture.co.in/pages/return-replacement-policy